Return & Refund

1. No Returns on Digital Products

Since digital products are delivered instantly and cannot be physically returned, all sales are final, and we generally do not offer refunds once a product has been delivered.
We may offer a refund or replacement under the following circumstances: ✅ Defective or Invalid Product: If you receive a non-working or invalid digital key/license, you must report the issue within 24H of purchase. We will verify the issue and provide a replacement or refund if necessary. ✅ Duplicate Purchase: If you accidentally purchase the same item twice, you may be eligible for a refund for the duplicate order. ✅ Unauthorized Transaction: If you suspect an unauthorized purchase on your account, please contact us immediately.
❌ Buyer’s Remorse: We do not process refunds for accidental purchases or changes of mind. ❌ Product Activation Issues Due to Customer Error: If the product has already been redeemed, activated on the wrong account, or is incompatible with your system, we are unable to issue a refund. ❌ Violation of Terms of Use: If a refund request is related to fraudulent activity or a violation of our terms, we reserve the right to deny the request.
If you believe your purchase qualifies for a refund, please follow these steps: Contact Support – Email us at support@godigi.digital with your order details and a description of the issue. Provide Proof – Attach screenshots or any necessary evidence to support your claim. Verification Process – Our team will review your request within 24H and provide a resolution.
If you have an issue with your purchase, we encourage you to contact us directly before initiating a chargeback or dispute with your payment provider. Chargebacks filed without prior communication may result in account restrictions.
For any questions regarding our refund policy, feel free to reach out: 📧 Email: support@godigi.digital 🕘 Support Hours: 8H/8H – 7D/7D By purchasing from godigi.digital, you acknowledge and agree to this return and refund policy.